1. General Principles
2. Notification of Changes
Note: Allocadia is not responsible for the operations of any websites which may be linked to or linked from our sites. Users submitting information to or through these third-party websites should review the privacy statement of these sites before providing them with personally identifiable information. These websites are governed by their own privacy statements and policies.
3. What personal information we collect
3.1 Information We Collect
We collect the following personal information from you.
3.2 Web Site Traffic Information
Due to the technical nature of web-browsing, when you visit our website, we obtain the following information:
3.4 Customer service correspondence
If you send us correspondence, including emails or text messages, we retain such information in the records of your account. We will also retain all related correspondence from Allocadia to you and all related records. We retain these records in order to measure and improve our customer service, or as required to comply with applicable law and/or regulation.
3.5 Questionnaires, surveys or profile data
From time to time, we may offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
4. Use and Disclosure of Collected Information
4.1 Internal Uses
We use the information we collect about you in order to:
We limit access to personal information about you to those employees and agents who need to know the information to provide products and services to you.
4.2 Disclosure to Third Parties
We will not disclose any of your personally identifiable information to third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is disclosed. We disclose information appropriate to the circumstances as determined in our sole unfettered discretion.
4.3 Our contacts with you
We communicate with users on a regular basis via email or text or other electronic means to provide requested services. We also communicate by phone to resolve customer complaints. We use your email address or phone number to confirm your various transactions, including opening of an Allocadia account, to send you notice of delivered messages, to send information about important changes to our products and services, to inform you about new pricing or products or services, to alert you to public security or privacy threats (such as email solicitation) and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be administrative in nature rather than promotional.
We communicate with users on a minimal basis for the purpose of Allocadia services communication, unless you opt-out of these communications, sent as an option in each communication. Communications may include, without limitation, email to suggest new Allocadia products or services, surveys, web-based contests and prizes, direct postal mail or phone calls.
4.5 Internet address or phone information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance, and gather broad demographic information for aggregate use.
4.6 Retention and deletion of information
We retain all records related to messages sent or received via Allocadia, your personal identification or any other information about you or pertaining to you for as long as you have an Allocadia account. When you become an Allocadia user, we also retain records and information about you throughout the application process. We may, over time, delete these records if permitted by law or regulation.
Once we terminate your Allocadia account, subject to applicable laws requiring us to retain records, Allocadia will delete any information you have provided to Allocadia, including, without limitation, any marketing, budgeting, financial or other confidential information or personal information of yours.
5. Updating Your Information
You can review the personal information you provided us and make changes to some information, or to the settings for your account, at any time by logging in to your account on our website and changing your information.
6. Information security
6.1 Security of stored information
Information and data security is of paramount importance at Allocadia. Allocadia is committed to handling all of your information with the highest standards of information security.
Allocadia takes the following measures to protect user and business data:
We use what we believe to be "best-of-class" hosting services and security technologies and services that we believe provide you with a secure and safe environment. Allocadia managed hosting partner provides the following:
Our general policies and beliefs around data security are:
6.2 Your responsibilities
The security of your Allocadia account also relies on your protection of your password. You may not share your password with anyone. Allocadia will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Allocadia websites, at the following URLs:
or any of our other sites.
Any email or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL other than those specified within this document should be treated as unauthorized and suspicious and should be reported to Allocadia immediately. If you do share your Allocadia password with a third party for any reason, you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please contact us right away.